Technical Support Writer

This position focuses on creating and maintaining technical documentation while delivering real-time support through live chat channels. You'll craft clear, helpful guides and resources while simultaneously assisting both prospective and current users with their questions and concerns.

What you will be doing: In this role, you'll respond to live chat inquiries across web platforms and social media channels. Your daily tasks include answering user questions, sharing relevant product information, and communicating special offers to interested customers.

Contract length: No fixed term

Rate: $35 per hour

Skills/background needed: You'll need a smartphone, tablet, or computer to access chat systems and social platforms. Strong ability to work autonomously and follow detailed guidelines is essential. Minimum availability of 5+ hours weekly required. You must maintain a stable, dependable internet connection.

Hours per week: 5 - 40 hours a week

Location: Remote work online (United States preferred).

Chat support specialists are experiencing strong demand across industries right now.

If you're ready to begin immediately, please submit your application below.