In this chat support role, you'll be helping customers resolve their questions and concerns through messaging and email on various social media channels. As the first contact these customers reach out to, you'll be the one diagnosing and fixing their problems quickly and effectively.
Strong writing and communication abilities matter most here, since you'll be juggling multiple conversations at once while staying organized and keeping detailed notes on every interaction with both customers and your support team. Working remotely means you can handle these responsibilities from wherever you choose to be.
Rate: $35 per hour
Requirements: A working laptop, phone, or tablet is necessary, along with stable internet access. Basic proficiency in written English is required to succeed in this position.
Skills/background needed: This position is designed for people starting out in live chat work, so comprehensive training gets provided to everyone. Previous chat support experience is not a prerequisite for applying.
Location: Remote work available globally, though applicants based in the United States are preferred.
Live chat support specialists are needed in large numbers across the globe at this moment. If you're ready to get started immediately, submit your application today.
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