Looking for flexible remote work where you can develop customer service skills? This position offers the opportunity to handle live chat conversations with customers in a supportive online environment. You'll manage incoming chat messages, respond to customer questions, share relevant product details, and resolve concerns. This role thrives in a fast-moving setting that values strong written communication, careful attention to detail, and the capacity to work with minimal supervision.
What you will be doing: Your primary responsibility will be responding to live chat inquiries across business websites and social media platforms. You will answer customer questions, provide relevant links to products and services, and communicate available promotional offers to customers.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: You'll need a computer, phone, or tablet that can access websites and social media messaging platforms. The ability to work without constant direction is essential. Following detailed procedures and guidelines accurately is required. You should have at least 5 hours per week available to commit. A stable internet connection is necessary for this role.
Hours per week: 5 - 40 hours a week
Location: Remote work from anywhere online, United States preferred.
Live chat support positions are experiencing strong demand across the globe at this time.
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